Last year, I ordered a canvas from CanvasPop as part of a secret shopper $100 best canvas prints shootout.
I wasn’t impressed with the canvas I got from these guys. The canvas felt cheap. There were ink smudges, and the mirrored edge was not done well. That was just the start of the problems.
But, I think it’s important to give people a second chance, so I included CanvasPop in this year’s canvas print shootout.
In this CanvasPop review, I’ll give you a few details about CanvasPop and will also dive into my CanvasPop canvas print review to see if anything has changed from last year.
Let’s get started!
Table of Contents
- About CanvasPop
- CanvasPop Hours
- CanvasPop Products
- CanvasPop Promo Code
- CanvasPop Return Policy
- CanvasPop Reviews
- CanvasPop Print Review
About Canvas Pop
CanvasPop is headquartered in Ottawa, Canada. They have printing and distribution facilities in the United Kingdom and the United States.
As stated on their website, their mission is to "Surprise and delight our customers in everything we do. From our quality products to our amazing website and our obsessive customer service, we’re here to make you happy."
You can print all sorts of images with Canvas Pop. This includes uploading images from your iPhone or Facebook account.
CanvasPop Hours
You can place orders for canvas prints online 24/7. Customer service can be contacted 24/7 as well, with U.S. residents able to call 1-866-619-9574 for a quick response during normal business hours.
You can also contact CanvasPop using their contact form. Doing so usually gets a response within 24 during normal business hours.
CanvasPop Products
CanvasPop canvases are obviously the premier product that’s offered. But CanvasPop products aren’t just limited to single canvas prints.
You can also order framed prints with your images printed on artist-quality, fine art paper.
Likewise, you can order a photo collage and put up to as many as 36 images on one canvas for a fun way to display dozens of photos. You can even order a pet portrait of your favorite four-legged friend from Canvas Pop!
CanvasPop Promo Code
At the time of this writing, there are no CanvasPop promo codes. However, CanvasPop does have frequent specials and deals that will save you money.
For example, you can get 50% off canvas prints at the moment. You can also score 50% off framed prints and collages too.
Just check out their deals page to see what specials they have going on at the moment.
CanvasPop Return Policy
The CanvasPop return policy is one of the best in the business. They call it their “lifetime love guarantee.”
Basically, if you don’t love your print, CavasPop will make it right.
The return policy includes the ability to return a print due to defects with the canvas or the frame. CanvasPop will either replace the print or fix it at their cost.
You can also opt to get your money back. You just need to supply CanvasPop with a photo of the print and request a reprint or a refund.
CanvasPop Online Reviews
Finding CanvasPop reviews online is a little difficult. There aren’t many sites with reviews, and most of those sites are ones I’ve never heard of.
There are a few Yelp CanvasPop reviews (13 at the time of writing), and those ratings add up to a 3.5 out of 5 star review.
CanvasPop Canvas Print Review
Like I said earlier, I was a little gun shy ordering a CanvasPop canvas again given my experience with their product last year.
Again, I ordered a second canvas as part of my upcoming 2020 canvas print shootout. The premise is that I order the same 12x24 print from multiple printers and cap the budget at $100 to see which company is the best.
Unfortunately, I had a similar experience with my CanvasPop canvas print this year as I did last year.
When I unboxed the canvas, the first thing I noticed was that there is a floating frame around the canvas. I didn’t ask for the frame, so at first I wasn’t sure why it was put on there.
Then I realized...the frame is there to make the canvas tighter and hold it in place.
One of my complaints about last year’s CanvasPop canvas was that it wasn’t tight. Though the frame “solves” this issue, my guess is that when I take the frame off this canvas will be every bit as flimsy as the last one.
The frame also has obvious holes in it, perhaps from different mounting hardware that was removed and then the holes were filled in, though not very well.
The print itself has colors that are okay - nothing spectacular but not the bottom of the barrel, either. If anything, the print looks overprocessed. The saturation is too high and the contrast of the print is WAY too high.
As you can see in one of the photos above, I included a ridiculously big signature with the print to see which companies contacted me to discuss the problem or just solved the issue themselves. CanvasPop did neither.
Not only is the signature far too big for the print, but it’s also mirrored on the sides of the print. This looks even worse!
On the back, you can see that the frame has no center brace and no corner braces. This goes back to the addition of the floating frame - it offers additional strength to keep the canvas tighter due to the lack of bracing on the back.
Though mounting hardware is included with the print, it’s just a single sawtooth hanger. Unfortunately, the hanger on my print is slightly crooked and it isn’t even in the middle of the print!
Instead, it’s about an inch off-center.
The staple frequency isn’t great, either. When the canvas that’s used is so cheap and flimsy, you need many more staples than normal to give the canvas more touchpoints to keep it tight. Well frankly speaking, I think it’s good practice to have staples close to each other regardless of the canvas quality. But in all honesty, I’m not sure adding a ton of staples would help this canvas feel less flimsy.
At least CanvasPop allows you to order custom sizes. I was able to get a 12x24 print, which is more than can be said for other companies that will be involved in the 2020 canvas print shootout.
Here’s the cost breakdown of this print:
- Print: $62.50 (after using a Cheerful50 half-off promo code)
- Shipping: $14.00
- Tax: $5.55
- Total: $82.05
While getting 50% off might seem like a great deal, it’s really just a marketing ploy. The reality of it is that this is really misleading - the actual price is likely $62.50 to begin with, but with an inflated “normal” price alongside it, you think you’re getting a crazy good deal.
So, it’s obvious that my CanvasPop review unfortunately is just about as bleak as it was last year. Considering this, I can’t imagine something like this getting drop shipped directly to a client. I’ll have more details on how this canvas stacks up against the competition in the 2020 canvas print shootout, so stay tuned for that!
This article about "CanvasPop Canvas Print Review" was first published on our website here https://www.photographytalk.com/canvaspop-canvas-print-review
